Career Profile

Data Strategy and Engineering Leader with over two decades of transformative leadership in travel, consumer wireless, and financial sectors. Expert in elevating data infrastructures to enhance business intelligence, championing agile methodologies to bolster ROI, and pioneering strategic migrations to cutting-edge technologies. Renowned for orchestrating high-performance teams to deliver scalable, self-service BI tools, fostering a culture of innovation and data-driven decision-making. Targeting a director role to deploy a strategic vision and steer impactful data initiatives.

Experience

Director, Software Development Engineering

2025 - Present
American Express Global Business Travel, Seattle, Washington
  • Direct multiple development pods in delivery of data pipelines, full stack solutions, and generative AI integrations that support decision analytics across the organization.
  • Pivoted the decision analytics engineering organization from a data-centric delivery team to a full stack software delivery organization over the course of 12 months.
  • Delivered software development standards and practices along with a set of key performance indicators (KPIs) across the engineering organization, resulting in a 15% reduction in defects and a 10% increase in productivity within three months.
  • Instituted a comprehensive career progression framework for software development engineers, fostering professional growth and technical excellence within the team.
  • Orchestrated enterprise-wide data migrations to new SaaS platforms, significantly improving data processing and analytics infrastructure.

Senior Manager, Data Engineering

2022 - 2025
American Express Global Business Travel, Seattle, Washington
  • Lead a team of data engineers in executing the company’s data strategy, ensuring alignment with organizational objectives.
  • Streamlined cross-team operations within data engineering, enhancing collaboration and accelerating the adoption of modern data solutions.
  • Increased engineering productivity by 25% per sprint using agile methodologies, markedly cutting down on the deliverable backlog.
  • Transitioned the data warehouse to a hybrid data lakehouse architecture, promoting a data mesh culture that improved data access and team autonomy.

Software Engineering Manager

2021 - 2022
T-Mobile, Bellevue, Washington
  • Directed the Enterprise Payments Adjudication group, managing data systems crucial for seamless payment processing.
  • Delivered full lifecycle software solutions, APIs, and front-end applications, enhancing operational efficiency and user experience.
  • Developed and implemented a comprehensive framework for migrating to a new enterprise data warehousing and engineering architecture, improving system scalability and resilience.

Software Engineering Manager

2018 - 2021
Egencia Business Travel, Seattle, Washington
  • Led the development and delivery of the Analytics Studio platform, enhancing data-driven decision-making for clients.
  • Managed agile development cycles to deliver fast, reliable, and intelligence-rich applications, resulting in a 35% increase in customer engagement.
  • Collaborated with cross-functional teams to align product development with strategic business objectives.

Manager, Data Management

2016 - 2018
Expedia Group, Seattle, Washington
  • Led a critical migration to cloud-based systems, reducing data management costs by 30% and doubling throughput.
  • Developed and executed data-driven solutions in line with company goals, consistently achieving a positive ROI year-over-year.
  • Championed data governance standards, aligning with data security and privacy regulations.

Business Intelligence and Data Manager

2014 - 2016
Expedia Group, Seattle, Washington
  • Implemented robust data governance processes, enabling full compliance with regulatory standards across multiple countries.
  • Established and maintained data governance committees, promoting a culture of data quality across platforms.

Data Strategy and Reporting Management Consultant

2012 - 2014
Expedia Group, Seattle, Washington
  • Conceptualized and implemented a localized data warehouse infrastructure, significantly cutting build times and improving data accessibility.
  • Oversaw the upgrade of reporting, analytical, and visualization platforms, achieving high system uptime and reliability.

Senior Data Strategist

2010 - 2012
Wunderman, Seattle, Washington
  • Worked closely with clients to deliver data-driven campaign execution strategies, leading to measurable business outcomes.
  • Developed comprehensive data warehouse design and best practices to optimize direct marketing efforts and maximize campaign ROI.

Director, Data Services

2008 - 2010
Hacker Agency, Seattle, Washington
  • Led cross-functional teams to ensure on-time delivery and accurate measurement of direct marketing programs.
  • Developed and executed comprehensive programming and data quality framework, reducing error rates and improving data accuracy.
  • Implemented real-time dashboard reporting for clients, enabling faster and more data-driven decision-making.

Key Skills & Technologies

Leadership - Data Strategy & Engineering | Agile Methodology | Cross-functional Team Leadership | Business Intelligence & Analytics | SaaS & Cloud Solutions | Technology Adoption
Cloud Platforms - AWS, Azure, GCP
BI Tools - Looker, Power BI, Tableau, Sisense, Qubole, Salesforce
Data Warehousing and Databases - Snowflake, Redshift, Amazon RDS, DynamoDB, Postgres, SQL Server, MySQL
Programming - SQL, Python, Java, Spark, Javascript
Data Processing - Airflow, Kinesis, Kafka, EMR